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Withdraw from your contract

Withdraw from your contract online here — no sign-in, in two steps. You receive an immediate email confirmation stating the date and time we received it.

You do not need to give any reasons. Your withdrawal takes effect when it reaches us. Any refund due is made within 14 days using the same means of payment you used.

Would you rather end the contract at the end of its term instead? Use the cancellation function.

We send the confirmation of receipt to this address.

No statement of reasons is required by law.